Support & 3-Click Guided Access Setup
Need help setting up LullaLock or restoring Family Sharing? You're in the right place.
How to Enable 100% Hardware Lock (iOS Guided Access)
- Step 1: Open iOS Settings > Accessibility > Guided Access and toggle it ON. Enable Passcode Settings > Face ID for instant parent unlock.
- Step 2: Open LullaLock, choose your preferred sensory mode, and Triple-Click the iPhone Side Button.
- Step 3: Tap Options in the bottom-left corner of Guided Access and turn off Side Button and Volume Buttons so your baby cannot trigger the 112/911 SOS screen.
Frequently Asked Questions (FAQ)
- How do I exit Baby Mode without Guided Access? Press and hold the subtle lock icon in the top-right corner for 2.5 full seconds until the progressive haptic ring completes.
- How do I launch LullaLock with one hand? Assign "Start Baby Screen Lock" to your iPhone Action Button, Accessibility Back Tap (Double Tap), or say "Hey Siri, open LullaLock".
- How do I share LullaLock Pro with my spouse? Make sure iCloud Family Sharing is enabled on both iPhones, then tap Restore Purchases inside the LullaLock Parent Pack sheet.
Direct Parent Support
Email us anytime at support@lullalock.com — we respond within 24 hours.